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Task Force User Acceptance

"eHealth is not a set of products, tools or applications but a range of responses to a set of requirements in the context of improving and transforming healthcare services." In many areas of our daily lives ICTs have an ubiquitous and ever-expanding role – making the processes involved in banking, retailing and trade efficient and enabling more successful business and personal relationships to be created and sustained over large distances. In all of these situations individuals and organisations have benefited directly from ICTs for which compelling business cases were made. The Association’s task force on user acceptance is dedicated to activities designed to disseminate business models that can support the implementation and acceptance of ICTs in health and social care.

Reimbursement, Incentives and Value: an Introduction

In many areas of our daily lives ICTs have an ubiquitous and ever-expanding role – making the processes involved in banking, retailing and trade efficient and enabling more successful business and personal relationships to be created and sustained over large distances.

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EHTEL Insight Article 2006: The added value of eHealth

The traditional measure of value in health for ICT has been cost reduction and cost savings and, in the current context of a seemingly inevitable rise in demand and GDP %age for healthcare, this remains a strong factor in the minds of decision and policy makers. However as eHealth has matured, it has become clear that this is only one side to the added value proposition. The three key criteria of the EC Action Plan are Access, Quality of Care and Cost Containment and these, along with the overriding need for increased equity, are the starting points for new ways of looking at added value which relates to all levels of healthcare policy from the citizen right through to the European Social Contract.

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EHTEL Briefing Paper "The added value of eHealth"

eHealth refers to the use of modern information and communication technologies (ICT) to meet the needs of citizens, patients, healthcare professionals, healthcare providers as well as policy makers. [...] This paper has been submitted for Workshop 3 "Health Services" at the Open Health Forum 2005 ("Health Challenges and Future Strategy") [cf. http://www.euhealthforum.org]

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Initial Report "Reimbursement, Incentive & Value"

EHTEL is committed to helping eHealth happen for everyone, creating a forum for exchanging information and ideas, developing new models, communication, educating, identifying the best and finding ways to make these available as widely as possible, bringing people together… One of the items on the critical path to success for eHealth is involvement, participation, motivation, support. We will need this from all the stakeholders involved. The technology may be the best, the funding may be adequate, the programme management focussed and professional, the political will may be there: but if people do not want to use it, are not comfortable with it, if it does nothing to make their lives better or their jobs more satisfying, if it gets in the way of caring for patients- then we will not get the take up needed to transform the quality, accessibility and cost effectiveness of health provision.

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Questionnaire: Reimbursement & Incentives Structures

In support of the start process of a task force to analyse the effects of current reimbursement and payment structures for health and social care as inhibitors and/or as incentives to the implementation of eHealth solutions EHTEL has created the attached questionnaire. The analyses and conclusions have been published.

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