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Session D3-M2 Personas: Modelling Citizens and Patients Needs for Digital Services

A third day has been added to the EHTEL 2018 Symposium as a spinoff workshop, a matchmaking event designed primarily for health care managers and all those engaged in modernising their health care system. The workshop has two phases: 1) Participants were invited to review the needs for digital health and care services of the population and will learn about the experiences of managers who have successfully deployed these services in the field. 2) Participants engaged in round table conversations to discuss in detail the context and policy elements which have enabled the successful deployment of these services. As a result, participants may identify potential partners for twinning and coaching activities and get the necessary operational support for future twinning activities. The matchmaking event has been organised in close collaboration between EHTEL, the Reference Sites Coordination Network (RSCN) as well as the WE4AHA and SCIROCCO projects. In session M2 participants learned from the most recent work done in EIPonAHA on further developing the Blueprint for the Digital Transformation of Health and Care. / Introduction to the Blueprint and the Personas by Veli Stroetmann, empirica and WP4 leader in WE4AHA project, Germany / Needs of Personas who are Generally Well by Maddalena Illario, RSCN, Campania Region / Needs of Personas with Chronic Conditions by Diane Whitehouse, EHTEL / Needs of Personas with Co-morbidities by Donna Henderson, TEC &Digital Health & Care Innovation, Scotland / Overview of Digital Services Addressing the Personas’ Needs by Strahil Birov, empirica and WP4 leader in WE4AHA project, Germany

Introduction to the Blueprint and Personas

Introduction to the Blueprint and the Personas by Veli Stroetmann, empirica and WP4 leader in WE4AHA project, Germany

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Needs of Personas who are Generally Well

Needs of Personas who are Generally Well by Maddalena Illario, RSCN / Campania Region

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Needs of Personas with Chronic Conditions

Needs of Personas with Chronic Conditions by Diane Whitehouse, EHTEL

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Needs of Personas with Co-morbidities

Needs of Personas with Co-morbidities by Donna Henderson, TEC &Digital Health & Care Innovation, Scotland

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Overview of digital services addressing needs

Overview of Digital Services Addressing the Personas’ Needs by Strahil Birov, empirica and WP4 leader in WE4AHA project, Germany

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(Blueprint Session) Combined Presentation

All session M2 presentations in one file for quick download

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